About Calling Conference Service

By Roman Tsivkin

  • Overview

    About Calling Conference Service
    Calling conference is a service where a party has communication, either via audio, video or the Web, with more than one person at the same time. The various participants on a conference call can be located anywhere in the world, as long as they have a phone line. Telephone conference calls are a good way to maintain effective two-way communication with a group of individuals at one time. It is a particularly favorite way of communicating in today's global business environment, as managers and business owners can get a geographically diverse team to talk to each other and iron out any issues, with participants from India, Australia, the United States and Belgium, for example, all talking to each other on the same phone line.
  • The Process

    In a conference call, the caller dials in from his regular telephone to a conference server, which is a server of the hired calling conference service provider, at the pre-set time. The other people who will participate in the conference call also dial in to the same server from their own telephones. All the telephone lines are then linked by the server, and a conference call takes place.
  • Types

    Calling conference services are categorized into three categories, depending on the technology used. Audio conference calls: In this service, callers use the traditional telephone model of having only audio--or sound--available, so that participants can only hear and talk to one another. Video conference calls: These types of conference calls incorporate the use of video as well as audio technology. A camera and a monitor are attached to the telephone line at all the locations from where the participants join the conference call, enabling them to hear and see all the conference call participants. Web conference calls: This represents the latest technology in conference calls. It uses an Internet connection to share files, visual aids and text messages among participants while they interact with each other using VoIP (Voice over Internet Protocol) technology, which transmits digital audio signals via the Internet.

  • Costs

    The cost of calling conference services depends on the type of technology used. Audio conference costs are the lowest, as it involves only a regular telephone line, while Web conference calls can be more expensive as they use a variety of technologies such as video and the Internet for sharing files. Since costs vary drastically between providers and various conferencing options--some even offer basic services for free--and the rates change on a frequent basis, the best way to estimate conference call fees is to use an online conference call price calculator (see Resources below).
  • Advantages

    Using call conferencing is a cost effective way to get a global or even domestic team that is scattered geographically to communicate in real time. It saves the usual long distance telephone call charges and travel costs. It also saves time, both in traveling and managing projects, as callers can address multiple issues that involve various people who are responsible for those issues in one convenient call. Many organizational and communication problems can be avoided through a conference call, since a problem, for example, can be resolved faster when a whole team addresses it, as opposed to just two individuals, as is the case in a standard one-to-one phone conversations.
  • Additional Features

    One of the best features of a conference call is the ability to record it for future reference, so that the conversation can be re-played in case someone has missed the conference call, or some issue that was raised during the call needs to be revisited. Another great feature is the fact that up to 150 participants can attend the same conference call.
  • © High Speed Ventures 2011