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Step 1
Visit the HSBC Direct Online website (see Resources below).
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Step 2
Click the "Account Access" icon in the top right-hand corner of the web page.
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Step 3
Enter your HSBC Direct account name and click "Continue."
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Step 4
Type your password into the password box on the page that appears, then enter your security code using the on-screen keyboard (the on-screen keyboard adds another layer of protection to your HSBC account). Once you've entered your log-in information, click "Continue" at the bottom of the window.
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Step 5
Select "BankMail" at the bottom of the left-hand menu bar of your HSBC Direct account. A pop-up window will appear.
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Step 6
Click "Compose BankMail" at the bottom of the pop-up window.
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Step 7
Select "Online Banking" in the drop-down menu under the "Subject" header. In the body of the BankMail, request to add a beneficiary to your HSBC Direct Online CD by sending the name of your chosen beneficiary to a representative in HSBC's Customer Relationship Center. You may only add one beneficiary.
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Step 8
Check that you receive confirmation from the Customer Relationship Center that your beneficiary has been added to your HSBC CD account.