All about a career in banking

List and description of job and career opportunities in the field of banking.

The field of banking isn't one that can be gone into lightly. Yes, anybody who can count can become a bank teller but there is so much more to being a banker than just being on the front lines in a branch office. The options can run the gamut from accounting personnel to the Personnel Department itself. Additionally, if you're computer oriented, easily approachable and aren't afraid of a challenge you can quickly learn the ins and outs of banking and being a banker.

Most financial institutions will train their front line personnel for branch duties. Tellers have now become Customer Service Associates (CSA) who will handle everything from simple cash transactions to selling new accounts to customers. If you have had a background in sales and customer service, this is a job for you. Several financial institutions in today's marketplace will require their CSA's to know the products that they offer for sales to new and existing customers. This will require a sales background. Additionally, banks will require their CSA's to be able to handle customer complaints as well as their most difficult transactions. Handling customer complaints can be the most tedious task but if you know how to listen, know how to resolve the issue and can do it all with a smile on your face, you have won that customer's loyalty and repeat business.

Deposit Operations is a backroom assignment for people that are customer and computer oriented. A skilled administrative assistant can move into the field of banking by being computer literate and having the willingness to learn new software. The software to be learned is the program that the bank uses for processing and tracking all of their transactions and will be used at every level of the bank. This department also is responsible for items like overdraft processing, audit compliance for customer files, and possibly ordering checks.



A career in marketing can easily translate into a career in the marketing department of any financial institution. It is important to realize that as a marketing representative for a bank, you're not only attracting new customers, but you're courting the existing ones with new products and promotions. You're also helping the bank with their community activities at shows, business association functions, and community reinvestment. A marketing professional must see all of the opportunities for the bank to become more visible and utilizing the bank personnel available to greet these opportunities.

The accounting department might seem a little obvious; however, their job is far from easy. This department is responsible for ensuring that each branch is not over extending themselves by having too much money on hand. Additionally, the accounting department is also responsible for moving the funds necessary to operate the bank, pay the bills, and balancing the books. This department is necessary to make sure that the funds are flowing in and out of the bank unrestricted.

The lending department of banks can take on various roles. You have commercial and individual customers making requests of loans every day. It's not an easy task to deny somebody a loan but this is their job. It is required that the lending department protect the bank's assets and bottom line by lending to only those that aren't considered high risk. If it becomes apparent that a high risk loan is financially lucrative then collateral must be established, examined and held onto until the loan is paid off. The lending department houses individuals with experience in lending such as former mortgage brokers.

Finally, the personnel department is the pestle in the crucible of banking. It is their undying task to ensure that they find the right individual for each aspect of a job opening. This department is also responsible for making sure that health care options are available at a reasonable price for its employees. They also check for the industry standard in payroll so that the employees are not tempted to leave for higher wages. They also deal with sick and vacation leave, payroll deductions, reporting and providing payroll checks, and year end reporting of taxes.

While being on a teller line in a branch can be the first step in a career in banking, there are several opportunities to advance beyond those boundaries. Those that are encouraged to do so learn and stretch their minds to move forward into other departments such as lending, marketing, deposit operations, accounting and personnel. Any of these departments are a wonderful avenue into a career in banking.

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