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Step 1
Find the HP Cleaning Utility cd that came packaged with your printer. If you have misplaced the cd or you don't have one, go to the Hewlett Packard website and download the correct cleaning utility for your specific printer.
The HP LaserJet Cleaning Utility removes paper and toner specks that often collect on the fusing assembly rollers. The buildup of toner and paper dust can lead to deposits and other spots on the fronts and backs of printouts.
Running the HP LaserJet Cleaning Utility every two weeks or once a month will help the fuser last much longer and minimize the need for service.
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Step 2
Install the HP LaserJet Cleaning Utility by copying all the files in the utility to your Laserjet folder. The HP LaserJet Cleaning Utility may be copied and distributed only to users of an HP LaserJet Printers. All files on the disk must be copied without modification. All files of the cleaning utility must be distributed together. The HP LaserJet Cleaning Utility may not be distributed for profit.
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Step 3
Open the folder and double click the "Hppclean.exe" file name. The cleaning utility main screen should appear on your screen. To begin the cleaning process, click "Clean" from the command bar. The Print screen will now appear.
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Step 4
Identify and choose your specific printer for cleaning in the Print Screen. Click "OK." If you cannot find a printer on this screen, close the HP LaserJet Cleaning Utility, go to your control panel in MS windows and choose "Printers and Hardware." Set your printer as the Default Printer and then restart the HP LaserJet Cleaning Utility feature.
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Step 5
Go back to the Print screen and enter the number of cleaning pages you will need. Three copies are usual. Very dirty printers may need six to twenty pages to completely clean the fuser. Hit "OK" from the Print screen to start the first cleaning pass.
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Step 6
Each page coming out from the printer into the output tray will have a black stripe. When the last sheet is finished, take the sheets and put them black stripe down in tray1 to feed back into the printer. Press "OK" on the dialog screen to continue. Cleaning will begin. When all the pages are finished, throw the sheets away and press "Exit" on the main utility screen.
You can cancel the utility at any time by clicking the "Cancel" button or the "X" in the upper right corner of each screen. If you need to check which version of the cleaning utility you are using, just click the "Help" button.