About Hunter Douglas Installer Training

By Denise Schoonhoven

  • Overview

    About Hunter Douglas Installer Training
    About Hunter Douglas Installer Training
    Hunter Douglas window coverings are in buildings and homes across the nation. The company offers a progressive installer training program that allows contractors to become skilled specialists. The company's Consumer Education and Development group updates this training program regularly to utilize new technology that meets practical needs of installers.
  • History

    In 2001, Hunter Douglas established its Professional Installer Program (PIP) to educate installers and build a referral network across the United States. The program offers credentials at the Professional Installer level and with further training, the Certified Professional Installer level. Completion of a two-day hands-on training course is required to achieve certification. These sessions have been held at locations around the country, including sites in Phoenix, Chicago and Houston. Hunter Douglas redesigned their Professional Installer Program in 2009 to include a third level called Master Installer.
  • Qualifications

    A new applicant for the Professional Installer Level must submit his complete contact information by registering at the Hunter Douglas Professional Installer Program (PIP) website. He is asked to include information about the types of products he currently installs. A Hunter Douglas agent reviews all new applications and contact applicants with approval or further questions. To qualify for the next level, Certified Installer training, an applicant must demonstrate three or more years of experience in the shutter and blind industry. Qualifications for the third level, Master Installer, include five or more years in the industry and possession of Certified Installer credentials

  • Curriculum

    The beginner level, Professional Installer, utilizes computerized training systems. Each module addresses an aspect of installation basics including measuring techniques, order preparation, installation set-up, headrail bracket hardware, and customer service tips. The program is referred to as Boot Camp and is available online 24 hours a day. The Certified Installer training has both a technical curriculum and business curriculum. Topics includes hands on measurements of more complicated projects, motorization, specialty window treatments, business development with Hunter Douglas products and public relations communications. Master Installers have full access to all online training and business growth tools and early introduction to new products and installation techniques.
    Hunter Douglas installer curriculum
  • Benefits

    Participation in the Hunter Douglas PIP provides the education for an individual to become a skilled professional with techniques learned directly from factory-authorized trainers. PIP participants are enrolled in a nationwide referral program, allowing them to get qualified business leads through local dealers and interior designers. Master Installers receive priority status for referrals. Both Certified and Master Installers may use specially designed Hunter Douglas logos to help with branding in their advertising and business paperwork. Both also receive photo ID cards with the logo. All installers in the program may register their completed projects with Hunter Douglas to earn points that can be redeemed for branded clothing, specialized tools and gift certificates. Installers at all three levels receive the monthly electronic newsletter Technically Speaking.
  • Considerations

    On-the-job experience is necessary before applying for the Professional Installation Program, although it is possible to cite experience installing blinds and shutters from a fabricator other than Hunter Douglas. Access to a high-speed Internet connection is recommended to access on-line training programs and the business tools offered. A digital camera is also needed to take photos of completed programs that are registered to earn points. Certified Installer training session dates are announced a few months in advance. While several locations and dates are typically offered, installers may need to be flexible with their own personal and business schedules to accommodate. There is a fee for the Certified Installer training session. Additionally each trainee is responsible for her own airline ticket, ground transportation, hotel and some food.
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