Improve your listening skills, and improve communication. This can be done through visualization of information, awareness of body language and application of the game of gathering information
Business clients express opinions and stories in every conversation. These opinions and stories hold the keys to fantastic opportunities that are laid out for our use. The problem is that while these stories are being told, we often allow our minds to wander on to greener pastures. The secret to capitolizing on the opportunities is to Listen on purpose. There is a very simple mind game that can be played while listening that will assist in maximizing each bit of information that is expressed. There are 3 vital skills that must be developed in order to become an accomplished Listener.
#1. Visualize what is being said Remember that your client is expressing information that will assist you in accomplishing your goals later on in the conversation. Visualize the memory of your clients wild college days. These memories are important to your client and if they are important to you, this will serve as a foundation for your success.
#2. Listen to body language There are a couple effective tools to remember about body language. Refrain from leaning back and crossing your arms in front of your chest. This will give the perception of being bored or having a closed mind. It is also important to maintain eye contact without staring. Remember that professional boxers use staring before a fight to intimidate and express a confrontational attitude. It is wise to occassionally catch the Speakers eye and then break the contact with a polite nod of your head. This shows that you are interested and paying attention.
#3. The mind game of listening This game will allow you to practice your listening skills and will naturally hone your ability to effective accumulate information. The game is to keep the conversation as exciting as possible, meanwhile accumulating as much information as possible without revealing anything about yourself. As you listen and process what is being said, ask yourself how this information can help you achieve your goals. This game will teach you to avoid thinking about your own stories and opinions while the Speaker is talking. The greatest honor that can be given is your undivided attention.
There are two benefits to Listening. First is that we are building a storehouse of information that can be used to our advantage. The second is that once we bestow the honor of our attention to someone, it is only right and proper for them to give their attention back to us. We will then be able to utilize the information to complete our goals without interuption.
