About Life Alert Home Response Systems

By Amanda Kondolojy

  • Overview

    About Life Alert Home Response Systems
    About Life Alert Home Response Systems
    If you have ever watched daytime television, then you are probably familiar with the Life Alert product. It is a device designed for senior citizens who live alone and are at risk for a fall or another sudden-onset medical condition. While this device seems to be fairly popular thanks to constant commercial airings and endorsements, it is not without its share of controversy.
  • Function

    Life Alert is designed for elderly or handicapped people who may not be able to get to a telephone if they fall down and cannot get up, or have another emergency. The Life Alert system features a waterproof "call" button that allows them to alert the proper authorities of a problem, even if they are immobilized.
  • Basic Service Components

    There are several basic components to the Life Alert service. The first is a small silver-dollar sized pendant that can be worn around the neck or wrist. The second component is an automated emergency services dialer, which is activated by a button on the pendant. When the dialer is active, the call first goes to the Life Alert call center and is broadcast through a speaker attached to the dialer. If there is no response from the speaker, then 911 is called.

  • Cell Service

    In addition to the home-safety protection that Life Alert offers, there is also away-from-home protection available in the form of an emergency cell phone. The emergency cell phone features a similar design to the home call button, but it is made to look like a key chain instead of a pendant. The cell phone has a single button, and is only capable of dialing 911.
  • Endorsements

    The Life Alert service has been actively endorsed by former Surgeon General Dr. C. Everett Koop, who has appeared in commercials for Life Alert since 2004. The Life Alert service has also been shown on the Martha Stewart Show focusing on medical technical devices.
  • Controversy

    The Life Alert service has been under fire from some consumer rights groups because of its pricing policy. The Life Alert system is fairly expensive and requires a monthly fee, but there is no mention of these costs on their website or in their numerous television ads. Many believe that the service takes advantage of seniors who may not fully understand all of the costs associated with the service before calling and signing up.
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